Serving customers across the EU means invoices must comply with local language requirements and legal formatting rules. The language module auto-generates invoices, credit notes, and emails in 25 EU languages with correct VAT labels, date formats, and legal clauses.
Summary
- Supports invoices, credit notes, emails, and customer portals in 25 EU languages.
- Language profiles include correct VAT labels, OSS terminology, date formats, and currency formatting per country.
- Translations are managed via JSON files and can be updated through the interface or Git.
- Complies with local legal requirements including French mentions obligatoires and German GoBD compatibility.
Local experience for every customer
Winkel Factuur delivers documents in the language with which the customer placed the order, regardless of platform. For bol.com this means Dutch or French, for Amazon depending on the marketplace (DE, FR, ES, IT, UK). Shopify and WooCommerce stores can add their own language layers so that both webshop content and invoices run synchronously.
Translations are not hidden in code. They are managed via JSON files and can be updated via the interface or Git. This allows you to maintain control over terminology and legal text blocks.
Compliance and fiscal precision
Each language profile contains the correct VAT labels, OSS terminology and legal versions for credit notes. Winkel Factuur follows the guidelines for European invoicing: amounts get the correct currency, and date and number formats match the customer's country.
The module also supports local requirements such as French 'mentions obligatoires', German GoBD compatibility and Dutch retention requirements. Via audit logs you can see which translation was adjusted when, so you can demonstrate during audits that you work in accordance with regulations.
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You can set per marketplace which languages are active, which fallback is used and whether emails are sent manually or automatically. Teams can add annotations so copywriters or legal can easily see what needs to be updated.
In combination with the analytics module you see which languages have the highest conversion or the lowest support volume. This helps to prioritize localization projects.
Frequently asked questions
How many languages does Winkel Factuur support?
Winkel Factuur supports 25 EU languages. Documents are automatically generated in the language the customer used when placing the order.
Can I customize translations for specific terms?
Yes. Translations are managed via JSON files that you can update through the interface or Git, giving you full control over terminology and legal text blocks.
Does the language module handle local legal requirements?
Yes. Each language profile includes the correct VAT labels, legal clauses, and formatting rules for that country, such as French mentions obligatoires and German GoBD requirements.
How does language selection work per marketplace?
You configure which languages are active per marketplace and store, with a fallback language for edge cases. The system automatically matches the customer's language preference.