Terms and Conditions

Winkel Factuur: Winkel Factuur, service provider based in Amsterdam.

User/Customer: any natural or legal person who creates an account or uses services.

Services: including automatic bol.com invoices, emails, alerts, dashboards and UBL/accounting exports.

Winkel Factuur provides a cloud platform for automating bol.com related processes. We strive for high availability and deliver support with a service score of 4.9/5.

Maintenance and updates may occasionally (announced) lead to limited interruption.

Prices are stated in EUR excl. VAT per month. The packages (Free, Growth, Scale, Pro) are based on order volumes and included functionalities.

Payment is made in advance per month or year. When limits are exceeded, automatic scaling or fair use may be applied.

Winkel Factuur processes personal data in accordance with the Privacy Policy and GDPR. Invoices are securely stored for 7 years in accordance with legal retention obligation.

For VIES/Chamber of Commerce data and audit logs, appropriate technical and organizational measures apply.

Exports (such as UBL, CSV or journals) are generated with care. Mapping differs per accounting package (Exact, AFAS, Twinfield, etc.). The customer is responsible for the correct setup of general ledger and VAT codes in accounting.

Winkel Factuur is not liable for indirect damage, loss of profit or errors due to incorrectly set codes on the customer side.

A subscription can be cancelled at any time at the end of the current period. After termination, the legal retention obligation for already issued invoices continues to apply.

Winkel Factuur may (temporarily) block access in case of misuse, non-payment or security risks.

Dutch law applies to these terms. Disputes are exclusively submitted to the competent court in Amsterdam.

Questions about these terms? Contact us via [email protected] or +31 00 000 0000.